Next steps
Industry Association Watch
Source: BDPolicyLab Watch record and cited public sourcesAs of 2026-07-05
The association is focused on overcoming structural constraints and historical misunderstandings of the BPO sector to transition into a globally competitive export powerhouse.
BACCO and the Business Promotion Council held a roundtable to prepare for the BPO Summit Bangladesh 2026 in Chattogram.
BACCO hosted the BPO Summit Bangladesh 2026 in Chattogram featuring career expos and policy dialogues.
BACCO participated in a BFTI public consultation regarding the export potential of IT-enabled services.
Official name on bacco.org.bd is 'Bangladesh Association of Contact Center and Outsourcing'; the assigned name uses 'Call Center'. Tanvir Ibrahim (Country Director, Automation Solutionz) is president and Faisal Alim (MD, Wintel) is secretary general for the 2024-2026 executive committee per the official EC page. Founding year not recorded: secondary sources conflict (2008/2009/2011). Member count not recorded: only an undated ~350 estimate found, no authoritative figure. president_since left null: exact election/assumption date not confirmed from a primary dated source.
Source: 4 primary source linksAs of 2026-07-05