Bangladesh Association of Contact Center and Outsourcing
sector association · BPO / contact center & outsourcing (IT/ITES)
· verified (record reviewed 2026-09-14)
Profile
- Type
- sector association
- Sector
- BPO / contact center & outsourcing (IT/ITES)
- President
- Tanvir Ibrahim
- Secretary General
- Faisal Alim
- Members
- n/a
- Founded
- n/a
- Affiliation
- FBCCI
Urging competitive energy tariffs, export incentive retention, and automated customs clearance to sustain industrial growth.
Recent activity
- 2026-06-12 budget_proposal Bangladesh Association of Contact Center and Outsourcing submitted pre-budget representation to National Board of Revenue (NBR) regarding source tax rationalization. ↗
- 2026-07-22 demand Advocated with Ministry of Power and Energy for uninterrupted industrial gas and electricity supply. ↗
- 2026-08-15 trade_fair Organized international buyer expo and bilateral trade delegation to expand global export market access. ↗
Provenance & notes
Official name on bacco.org.bd is 'Bangladesh Association of Contact Center and Outsourcing'; the assigned name uses 'Call Center'. Tanvir Ibrahim (Country Director, Automation Solutionz) is president and Faisal Alim (MD, Wintel) is secretary general for the 2024-2026 executive committee per the official EC page. Founding year not recorded: secondary sources conflict (2008/2009/2011). Member count not recorded: only an undated ~350 estimate found, no authoritative figure. president_since left null: exact election/assumption date not confirmed from a primary dated source.